We know you never want to be interrupted by buffering or a bad picture. We know you also enjoy you're Full HD or higher quality. So we also want to make sure we deliver that to you. But we can't do that alone, first you should always test your speed. We recommend SpeedTest
. Make sure you are getting your full speeds for what you are support to be getting on your internet plan.
We use a variable bit rate, meaning our speeds vary based on your speeds. We do not give our users the option to control the video quality. It's based on your speed connection to provide the best picture quality available.
For a consistent, quality viewing experience, we recommend that your
internet connection is capable of achieving at least the following
sustained download speeds:*
- 3.0 Mbps for SD quality
- 7.0 Mbps for 1080p Full HD quality
- 16.0 Mbps for 4K content
*Viewers may be able to stream at a reduced video quality with 1.5 Mbps but buffering may occur.
Please keep in mind that watching multiple videos or using the internet for other activities may require additional bandwidth.
If you are experiencing buffering and other playback issues, we recommend following our Common Video Issues