You Stay in Control
At Sparkk TV, your work always remains yours.
We understand that independent projects evolve — episodes are updated, artwork improves, or distribution plans change. That’s why our platform is built to give creators full control at every stage.
You can request updates, temporary unlisting, or full removal at any time, with no contracts, penalties, or restrictions.
1. Updating Your Content
If you’ve made creative or technical changes, our Creator Relations team can update your project quickly and accurately.
Common Update Requests
Uploading new or remastered episodes or films
Replacing posters, banners, or promotional artwork
Adding or revising cast and crew credits
Updating synopses, descriptions, or metadata
Adding a new season or bonus content to an existing series
How to Request an Update
Contact us using the Contact widget or email creators@sparkk.tv, and include:
Project title
A clear description of what’s changing
Any new files, links, or artwork replacing older versions
Most updates are completed within 5–7 business days, and minor text or artwork changes are often faster.
Tip:
Use clear, consistent file names (for example,ShowName_S2E1.mp4) to help speed up processing.
2. Removing Your Content
If you decide to take your project down — temporarily or permanently — you’re free to do so at any time.
There are no exclusivity clauses and no removal penalties.
How to Request Removal
Provide:
Project title
Your full name (as listed during submission)
Reason for removal (optional, but appreciated)
Once verified, removal is typically completed within 7 business days, followed by a confirmation email.
3. Temporary Unlisting (Optional)
Not ready for permanent removal?
You can request temporary unlisting, which hides your project from search, collections, and public pages while keeping it safely stored.
Temporary unlisting is ideal if:
You’re revising or remastering content
You’re negotiating a new distribution agreement
You’re updating media or artwork
You may also specify a restoration date (for example, 30 or 60 days), and we’ll automatically re-publish your project on that date.
4. What Happens After Removal
When a project is removed:
The public show or film page is taken offline
Past promotional posts remain visible but redirect to a “Content Unavailable” page
Metadata and files are securely archived for internal recordkeeping only
If you choose to return later, we can restore your project quickly using archived materials.
Optional:
If you’re moving your project to another platform, we can temporarily mark it as “Streaming Elsewhere”before full removal to guide viewers.
5. Data Retention & Deletion
For security and verification purposes, Sparkk TV keeps a private archive of removed or unlisted projects.
This allows us to:
Confirm ownership if needed
Resolve disputes
Restore content upon request
Archived materials are never shared or displayed publicly.
You may request permanent deletion at any time by emailing creators@sparkk.tv.
6. Fastest Way to Reach Us
The quickest way to request updates or changes is through the Contact widget in the lower-right corner of this page.
Select “Creator Submission / Update Request” and include your project title and details.
Our Creator Relations team typically responds within 48 business hours.
In Summary
You always control your work
Updates and removals are simple and penalty-free
Temporary unlisting is available for flexibility
Content is archived securely and deletable on request
If you ever need help or have questions, reach out anytime via the Contact widget or email creators@sparkk.tv.
Your project. Your timeline. Your decision.
